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Automation for property management.

Damage reports, owner enquiries, contractor orders and meetings: we automate the recurring workflows in your property management, so your team stays reachable without drowning in the inbox.

Starting point

Where time is lost in day-to-day work.

Most businesses know exactly which tasks are a nuisance. What is missing is the time to solve them differently. That is exactly where we come in: with workflows that run in the background and noticeably relieve your team.

Sound familiar?
  • Damage reports arrive by e-mail, phone and note, and first have to be sorted.
  • Owners and tenants keep asking for the current status.
  • Commissioning contractors, chasing them and matching invoices takes a lot of time.
  • Owners’ meetings mean invitations, documents and minutes every year.
  • Important knowledge sits in the heads of individual employees.
What can be automated

Typical workflows for property management

Examples from practice. Which of them pay off first for you, we clarify in the free check.

  1. Form
  2. n8n
  3. Case

Damage report via form

Tenants report damage through a simple form with a photo. The workflow assigns the property and unit, creates a case and confirms receipt.

fewer phone calls
  1. Case
  2. Order
  3. Reminder

Commission contractors and follow up

The case becomes an order to the right contractor. If there is no reply, a reminder is sent. The invoice is later matched to the case.

Overview of open orders
  1. Inbox
  2. AI
  3. Approval

Pre-sort and answer enquiries

Incoming e-mails are sorted by property, topic and urgency. For standard questions the AI writes a draft; a person checks and sends it.

faster replies
  1. Case
  2. n8n
  3. Email

Status updates to owners and tenants

When the status of a case changes, everyone involved automatically receives a short message. This saves follow-up questions.

noticeably fewer follow-up questions
  1. List
  2. n8n
  3. Dispatch

Prepare the owners’ meeting

Invitations, agenda and documents go out to all owners on time, and replies and proxies are collected.

hours per meeting
  1. Inbox
  2. AI
  3. Approval

Match incoming invoices

Invoices from the inbox are recognised, matched to the property and submitted for approval.

approx. 5 min. per invoice
Tools

We work with your systems.

We work with your inbox, forms, calendars and your property management software, as long as it offers an interface or a data export. You do not need to switch software for this.

The technical foundation is usually n8n on servers in Germany. This keeps your data under control, and there are no per-execution fees.

Questions

FAQ

Does this work with our property management software?

In many cases yes, via an interface or a regular data export. We check this in the initial call. Many workflows, for example around the inbox and forms, also work independently of it.

How secure is the data of owners and tenants?

The workflows run on servers in Germany, with a data processing agreement and documented data flows. The AI receives only the data needed for the respective step.

Where should property management companies start?

With the damage report via form. It relieves the phone and inbox immediately and is quick to set up.

Your business Check workflows.
info@lumen21.de +49 8856 8690552 Initial call: 30 minutes, no obligation
Stefan Fuchs
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