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An AI assistant with your company knowledge.

An internal assistant that answers questions from your own documents: manuals, policies, product data, contracts. With source references, with access rights and, if you wish, entirely on your own server.

The idea

Like ChatGPT, but with your knowledge and under your control.

In every company, enormous knowledge sits in documents that nobody can search quickly. An AI assistant makes this knowledge accessible: employees ask a question in plain language and get an answer from your own documents, with a reference to the passage it comes from.

Unlike public AI services, your documents stay under your control. You decide which content the assistant knows, who may use it and where it runs.

  • Answers only from your approved documents
  • Cites the source with every answer
  • Respects who may see which documents
  • Runs with EU providers or on your own server
  • Says honestly when it does not know something
Use cases

What companies use the assistant for

Manuals and maintenance

How is error 47 on plant B fixed? The assistant finds the passage in the manual and summarises it.

Internal policies

How many days of leave can I carry over to next year? Answers from works agreements and policies, with references.

Product knowledge for sales

Technical data, variants and arguments at your fingertips, including for new employees.

Customer service

Draft replies from your knowledge base, which a person reviews and sends.

Finding contracts and documents

Where does the framework agreement with supplier X state the notice period? The assistant shows the passage. It does not replace a legal assessment.

Onboarding

New employees ask the assistant instead of five colleagues. The knowledge is equally available to everyone.

How it works

From document to answer

  1. Select documents

    Together we decide which documents the assistant should know, and we start with a clearly defined area.

  2. Prepare

    The documents are processed on the server and made searchable. Access rights are carried over.

  3. Test with real questions

    Your team asks the questions that actually come up in everyday work. We refine until the answers are right.

  4. Roll out and maintain

    Training for your team, clear rules for use. New documents are added automatically.

Honestly

What an AI assistant cannot do.

An assistant is only as good as the documents it answers from. Outdated or contradictory documents lead to poor answers. And like any AI, it can make mistakes. That is why every rollout includes tidying up the sources, being open about the limits and training the team in how to use it, for example with our AI training and an AI policy.

Questions

FAQ

Which AI is behind it?

We choose the model to suit your requirements: providers with data centres in the EU, or models that run entirely on your own server. Your documents are not used to train third-party models.

Can the assistant give wrong answers?

Yes, that can happen with any AI. That is why the assistant answers only from your documents, always names the source and says when it does not know something. Important answers should be checked against the source.

Does everyone see all documents?

No. The assistant respects access rights. Anyone who is not allowed to open a document gets no answers from it either.

How long does the rollout take?

A pilot with a clearly defined set of documents is often up and running within a few weeks. It is then expanded step by step.

Your assistant Let’s talk.
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Stefan Fuchs
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