Ongoing support and maintenance of automations.
Automations are not a project that is ever finished. Interfaces change, access expires, requirements grow. We make sure your workflows keep running reliably, for a fixed monthly flat fee.
What is left unmaintained eventually fails. Mostly unnoticed.
Providers update their interfaces, passwords and access keys expire, a new field appears in the CRM. Without support, you often only notice when no enquiries have reached the CRM for weeks or invoices have not been sent.
- Interfaces change without warning
- Access and keys expire
- Errors go unnoticed without monitoring
- Platform updates need to be tested
- New requirements are added
What ongoing support includes
Monitoring
Every workflow reports errors immediately. We see problems before you notice them.
Tested updates
We only install updates to n8n and the server once they have been tested.
Backups
Regular backups of workflows and data, so nothing gets lost.
Small adjustments
A new field, another recipient, a changed template: handled within the flat fee.
Short monthly report
What ran, what was fixed, what is coming up. On one page.
A fixed contact
You always speak to the person who knows your workflows.
Three tiers, matched to your workflows
Basic
Monitoring, error notifications, tested updates and backups. For a few workflows that simply need to run.
Standard
Everything in Basic, plus a monthly allowance for adjustments and the short monthly report.
Comprehensive
Everything in Standard, plus agreed response times, regular check-ins and further development of your workflows.
The flat fee depends on the number and importance of your workflows. You know it in advance and pay the same amount every month.
FAQ
Do you also support workflows you did not build?
Yes. We start with an inventory, so we know what is running and where the risks lie. More on this on the page about taking over existing automations.
What does ongoing support cost?
That depends on the number and importance of your workflows. You get a fixed monthly flat fee that you know in advance, with no surprises.
What happens if a workflow fails?
You and we are notified automatically. We investigate the cause and fix it within the agreed scope. Important workflows can be built so that no data is lost but processed afterwards.
Can we cancel the support?
Yes. The workflows and the documentation belong to you. You can take over yourself or switch at any time.
