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Reply to Google reviews with an AI draft

Every review gets a fitting reply promptly.

AreaMarketing
Typical savingapprox. 10 min per review
EffortMedium
Tools
  • n8n
  • Google Business Profile
  • AI
  1. Googlenew review
  2. AIreply draft in your company’s tone
  3. Team chatDraft for approval
  4. GoogleReply is published
Starting point

The problem

Reviews go unanswered because nobody has time. Yet prospects pay close attention to how a company responds to criticism.

How it works
  1. n8n regularly checks for new reviews.

  2. An AI writes a draft that addresses the content and matches the company’s tone.

  3. The draft arrives in the team chat with an approval button.

  4. Once approved, the reply is published.

Under the hood

What matters when building it

A workflow is only finished once the special cases have been considered. These are the typical pitfalls, and this is how we solve them.

  • Critical reviewsNegative reviews are flagged and never answered without approval.
This workflow for you? Let’s talk.
info@lumen21.de +49 8856 8690552 Initial call: 30 minutes, no obligation
Stefan Fuchs
You speak directly with me.Reply within one working day.
5.0 from 21 Google reviews